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Read our access statement |
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Children welcome |
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Cots available |
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Bathrobes provided (in superior rooms only) |
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Credit cards accepted |
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Hairdryer in all rooms |
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Internet access in all rooms |
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Iron/ironing board available on request |
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Own key to entrance and bedroom |
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Special diets catered for |
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Tea/coffee making facilities |
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Television in all rooms |
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Use of organic products |
Access Statement for Rivendell Guest House:
Introduction
We are a 9 bedroom guest house in a coastal seaside town. We are in Kings Road West a central route into Swanage, and the house is a Victorian/Edwardian villa, which is over 100 yrs old. Whilst we aim to meet the needs of all our guests the period features will make access for less able bodied guests difficult. We have no ground floor WC’s or ground floor rooms, so this would make it difficult for wheelchair users and less mobile users.
Pre-Arrival
We are located on the main road, parking is un restricted directly across the road from the Guest House and to the rear in Court Road. We do not have our own off street parking.
The nearest shops are approx 200 metres away.
The nearest bus stop is directly across the road and also at Swanage Steam Railway Station which is 2 min walk: buses run hourly and service can be poor in the evening.
The nearest railway station is Wareham which is approx 9.2 miles away.
Taxis are usually available, but we can book one in advance if required.
We do not accommodate dogs in the guest house but have two of our own.
Brochures are available in large print; sadly we do not supply them in Braille
Our website www.rivendell-guesthouse.co.uk shows comprehensive pictures of our rooms and facilities we provide.
You can contact us by telephone, text or email. Please see contact information section of the website or this document
Arrival and Departure
Check in is from 4pm where we will be here to warmly welcome you.
We do offer assistance with Luggage. When departing, room must be vacated by 10.30 again assistance with luggage can be provided.
Main Entrance & Reception
There is a slight lip on the tiled entrance no more than 2 inches then a step of 7 inches to enter the building.
The front door is locked and to enter on your arrival you will have to ring the door bell. You will then be given your key enabling you to enter and leave freely at all times.
Public Areas - General (Internal)
The House is large and tall in height consisting of 2 floors plus the ground floor.
The reception hall leads to the lounge and breakfast room.
There are 18 stairs to the first landing. This landing is access leading to the first 6 of our 9 bedrooms. To the left approx 12 feet is room 2 this has two stairs stepping down onto a small lobby landing. A 10 foot walk to the right of the landing leads to the second set of stairs with 16 steps to the second floor and 3 more bedrooms
We have 9 guest bedrooms, please see the section Guest bedrooms, further in this document.
The House is centrally heated throughout and all rooms have individual thermostatically controlled radiators.
Public Areas - WC
We have no public WC, all WC’s are contained in the guest bedrooms on the 1st & 2nd floor
Lounge & Dining Room
The Lounge has wooden parquet flooring, two sofas a two seated and three seated. We have a TV Sky and DVD; we also have an open fire which is lit during cold weather.
Breakfast is served in our dining room which also has wooden parquet flooring and nine separate tables to service all rooms.
Bedrooms
6 Bedrooms are on the first floor comprising of 1 single, 1 family (2 adults 2 children) The family room has bunk beds. The other 4 rooms are doubles. The second floor has 2 twin rooms and 1 double room. The double room 7 on the second floor has a bath with hand held hair washing shower attachment. The bath is not designed to stand up and shower. The second floor is in the eves of the house and the rooms all have sloping roofs.
All rooms are en-suite, most containing a shower and WC, basin, two contain Baths, shower and WC & basin.
All are fully carpeted (accept the ensuite's which are tiled) and have tea and coffee making facilities plus biscuits
All beds have duvet’s and are hypoallergenic as are the pillows.
There are wardrobes, chest of draws, bed sides and seating areas in most rooms
there is an information sheet in each room containing user guide and guest house safety information etc.
Additional Information
There are fire extinguishers in all halls and landings as well as emergency call point on the ground, first and second floors.
In the event of a fire the fire alarm in your room will sound, please advise is if you have a hearing impairment as you might not hear this. In the event of power failure the emergency lighting will illuminate in the room showing the way out.
The building would be evacuated by the stairs then out to the front of the house, in an emergency there is an exit though our residence to rear of the house.
We do not permit smoking in the house at all.
We are happy to cater for special diets, please advise before arrival
we have no problems with mobile phone reception and also offer Wi-Fi connection.
Contact Information
Address: 58 Kings Road West. Swanage, Dorset, BH19 1HR: Telephone mobile +44(0)7777 601366
Telephone: +44(0)1929 421383
Email: enquiry@rivendell-guesthouse.co.uk
Website: www.rivendell-guesthouse.co.uk
We welcome your feedback to help us continuously improve if you have any comments please phone +44(0)1929 421383 or email us on: enquiry@rivendell-guesthouse.co.uk
